Reservations

Cancellation and refund policy for TOURS

   Logo-Tico-Tours-Guanacaste-m.png CANCELLATION POLICIES:

 

Regular Season (January 16th- December 14th)

• Tour cancellations made with less than 72 hours before the schedule date will be penalized 100%.
• Tour cancelations made 72 hours before the tour will be penalized 20%. (Administration Fee)
• Tour re-scheduling must be requested at least 72 hours in advanced and it is subject to availability.
• If rescheduling is requested less than 72 hours the total cost of tour will have to be paid in full again.

• All Sailing/Sunset/fishing/Snorkeling tours must be paid in full 6 days before date of tour.
• Cancellation made with less than 72 hours are not refundable.
• Cancelations made 72 hours before the tour will be penalized 20%. (Administration Fee)

 

Peak Season (Land and Water tours) (December 15th through January 15th)

• All tours must be paid in full to reserve during these dates.
• Tour cancelations made during peak season are not refundable & rescheduling is not allowed.


GROUPS Packages (20 People & Up):

• Tours and transfers must be paid in full 30 days prior to scheduled date.

 

General:

• Children over 11 years pay full prices in all tours. Infants no charge 0-3 years old. 5-11 years old pay children’s rates.
• Tours cancelled due to unsafe weather conditions will be rescheduled. If reschedule is not possible because of the weather, you will receive a 100% refund.
• There are no refunds for unused portions of packages, not shows, or no goes.
• Cancellations MUST be notified via email This email address is being protected from spambots. You need JavaScript enabled to view it. or WhatsApp (+506 87 24 37 99) / Emergency 24/7 (+506 88 33 14 10)

Cancellation and refund policy for TRANSPORTATION

   Logo-Tico-Tours-Guanacaste-m.png POLICIES FOR TRANSPORTATION SERVICES

 

- All airport transportation must be pre-paid in full.  We will charge full amount to credit card provided.

- Cancellations made with at least 24 hours of scheduled arrival/departure are fully refundable minus the credit card charging fees (5%). Cancellations made with less than 24 hours are non-refundable and any balance due will be charged to credit card provided.   

- There are not refunds for not shows

- Cancellations MUST be notified via email: This email address is being protected from spambots. You need JavaScript enabled to view it.

- If there’s any change with the flight schedule, such as delays it’s your responsibility to inform us by email This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Additional Policies

- For the airport pick up one of our associates will be at the airport waiting for you, right after you pass customs, he will holding a sign with on your name on it. Look for the sign! We will monitor your flights arrival and gauge when to meet you.

- For the airport drop off remember you need to be at the airport at least 2 hours ahead of the flight departure time. Don’t forget to also consider the driving time to get to airport.

- Infants car seats are provided upon request and subject to availability.

- Make sure you reconfirm the departure time of your return flights. It’s your responsibility.

In all cases TICO TOURS GUANACASTE will not authorize any refunds for late cancellations, unused portions of packages or not shows.

Reserve transfer service

 

Rates for transfers from and to Liberia Airport (LIR) 


  From / To Rate (Up to 6 pax) Additional Pax
  Coco, Hermosa or Panama Beach US$80+iva
 US$10+iva
  Riu & Riu Palace US$80+iva
 US$10+iva
  Four Seasons - Andaz -Península Papagayo US$110+iva
 US$15+iva
  Tamarindo - Flamingo - Conchal US$120+iva
 US$20+iva
  Hacienda Pinilla US$135+iva
 US$20+iva
  La Fortuna - Arenal US$280+iva
 US$20+iva
  Monteverde US$280+iva
 US$20+iva
  San Jose - Aerop. Juan Santamaria US$320+iva
 US$35+iva

iva=13% tax 

Fill this form to reserve transfer service.  


Select the service(s) you need:*
Your arrival date:*
Your arrival time:*
 : 
Arrival airline / Flight N˚:
Your destination:*
Your departure date:*
Your departure time:*
 : 
Departure airline / Flight N˚:
Your pick up address or hotel:*
Date:*
Pick up time:*
 : 
Name*
Your phone number:
-
E-mail:*
Comments:
Select payment form:*
Number of paxs:*
Card Number:*
Card validation code:*
Card Expiration Date:*
-

Click on 'Send now' button, to submit your booking request.

Once we double check availability and confirm with you the details of your booking, we will proceed to a manual credit card charge to secure your booking. 

Read our cancelation policies for TRANSPORTATION here.

  

 Click here if you wish to also rent a car. We work with the prestigious company  Logo-Adobe-Rent-a-Car.png for your comfort and safety.

 

 

 

 

Reserve your tour(s)

 

Fill this to reserve.  


Select your tour:*
Tour date:*
Name:*
Your country:*
Your phone number:*
-
E-mail:*
Your pick up location:*
Comments:
Select payment form:*

* Tico Tours Guanacaste will charge a $180US booking deposit to credit card at the moment of confirming your reservation. The balance due will be paid the day of your tour.

Number of adults:*
Number of kids:
Card Number:*
Card validation code:*
Card Expiration:*
-

Click on 'Send now' button, to submit your booking request.

Once we double check availability and confirm with you the details of your booking, we will proceed to a manual credit card charge to secure your booking. 

 Read our Cancelation Policies here.

I have read and accept Cancellation Policies:*

Gallery of Arenal 1Day