Tico Tours Guanacaste  Logo-Tico-Tours-Guanacaste-m.png

 

Cancellation and Refund Policy:

- Tico Tours Guanacaste will charge $180US BOOKING DEPOSIT per tour to provided credit card at the moment of confirming your reservation. The balance due will be paid the day of your tour.
- Tour cancellations made with at least 72 hours are fully refundable.
- Tour cancellations made with less than 72 hours are non-refundable.
- Tour rescheduling must be requested at least 48 hours in advance. A $100US extra charge has to be paid if a client requests to reschedule a tour with less than 48 hours.
- No shows are non- refundable
- Cancellations MUST be notified by phone and via email
- Tours cancelled by Tico Tours Guanacaste due unsafe weather conditions will be rescheduled. If reschedule is not possible at all because of the weather conditions you will
receive a 100% refund.

Additional Policies

- The maximum waiting time at pick up is 15 minutes. We will then consider it as “not shows”.
- Children over 10 years old pay full price
- All children under 5 years old are considered infants.
- The Rafting tour, Witch’s Rock & Congo Trail Canopy and The Full Day tours such as Nicaragua 1 Day, Monteverde, Arenal Volcano, Children ALL ages must pay FULL price.

In all cases TICO TOURS GUANACASTE will not authorize any refunds for late cancellations, unused portions of packages or not shows.

I HAVE READ AND ACCEPTED THE CONDITIONS AND POLICIES STATED IN THIS FORM AND I AGREE TO PAY EVEN THOUGH I HAVE NOT SIGNED THE ORIGINAL VOUCHER OR SLIP.